10/16/2019

Ask Your Staff For Their Ideas! 👌

CREATING GREAT PLACES TO WORK
Capture Employee Suggestions and Boost Employee Engagement 

Capturing employee suggestions and ideas drives employee engagement and improves employee motivation. It creates a more productive and satisfying work environment. Yet many organizations ignore the untapped ideas and suggestions of their employees who know their jobs better than any expert.

The Bright Ideas employee suggestion campaign and our idea management system provides a proven blueprint to capture hundreds of ideas to improve productivity, cut costs and drive improvements from the bottom up in a short time period. 


Get Your Sales Team Hot for the Holidays!
FREE WEBINAR
In sports, successful teams must practice and retrain before each and every game. In the same fashion, you as a sales & service organization must have all of your players fully geared up and ready for the upcoming Holiday Season.
When your sales and customer service team lose their drive, it’s detrimental to productivity, profits and personnel. Learn how to create an excellent sales & service strategy that motivates your service team to provide superior service, inspiring customers to return and spread the word. Join us for this 45-minute webinar.
Presenter: Pat Porras
Thu, Oct 31, 2019 3:00 PM - 3:45 PM EDT

What To Do When Your Meeting Reaches An Impasse
We’ve all been there – a work meeting that seems to last forever because no one can agree. Everyone wants to be heard and everyone wants their input to matter. But, alas, you are at an impasse.
 
So what do you do when you reach this point? You want to keep communication open and have an effective meeting, but aren’t sure how to do that. The following are just a few helpful tips to prevent an impasse at your next meeting.
 
Have a Plan
Not only is it good to have a plan when you start a meeting, but it’s also effective when you reach an impasse. A plan may be as simple as writing down everyone’s thoughts and ideas, possibly through “Mind Mapping,” to thoroughly and thoughtfully discuss them. With this, everyone feels heard and the conversation stays meaningful.
 
Control the Situation
When the impasse occurs, it’s important that one person steps up to “facilitate” the rest of the meeting. This may be as simple as asking others to speak up and share their thoughts. Or it could entail moving onto another topic to allow everyone to cool off before addressing the issue again.
 
Whoever does step up to facilitate the meeting, it’s important that they help everyone assume positive intent. At the end of the day, you are all on a team, working together to reach a common goal. Realizing this will help others not take things personally, and will foster an environment of open discussion and idea sharing.
 
Keep Talking
During an impasse, always encourage open communication. Glossing over an issue, or never settling it can cause bitterness and animosity within the group. In addition, never put issues to a vote. In a vote, the minority always loses causing unhappiness and instability. Strive for an agreement, consensus, or harmony.
 
Between Two
Lastly, there may be times when the impasse results when just two people in the meeting can’t seem to agree. The conversation can often get off topic or even turn personal. At this point, it is beneficial to get the whole group involved.
 
Start by clearly expressing each viewpoint, possibly writing it on a whiteboard for clarity and to make sure nothing is missed. Next, allow the whole group to chime in, giving their ideas and opinions on the pros and cons of these viewpoints.
 
As a result, the two will have had time to cool off, giving them a chance to see the full picture and, perhaps, even change their view.
Advanced DISC Training Program
(2-Day Master Class)

November 12-13 (Atlanta)
Jan 28-29 (Atlanta)
April 21-22 (Atlanta)
July 21-22 (Atlanta)
Oct 20-21 (Atlanta)
Online DISC Certification Training Webinar 
Choose the month for you to attend:

Includes Facilitator Materials

November 4, 11, 18, 21
December 2, 5, 9 12
January 6, 13, 22, 27 

3:00-4:30 ET

DISC Training Program – Self-Study DISC Program
This DISC self-study program allows you to move at your own pace at the comfort of your home or office. This program includes online video recordings, printed materials, password protected website and a reference manual explaining the DISC language.
Emotional Intelligence (EQ) Training & Certification 
Our emotional intelligence training program is delivered by Jennifer C. Zamecki, an Accredited Certified Professional Coach who has a wealth of knowledge and 20 + years of experience using these tools in both large global organizations & small companies. 
Why We Are the Best Organization for Your Hiring and Talent Management Solutions
Thanks for Reading!
The Navigator Newsletter is the free newsletter from Greg Smith the Lead Navigator, author, speaker and organizational development consultant, along with his team of experts at Chartcourse.com. If you like it, please forward a copy to a friend. 
 
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