"Life Begins When Your Leave Your Comfort Zone" Navigator Newsletter #191

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PERSONAL NOTE FROM THE LEAD NAVIGATOR I don't know who wrote the saying, "Life begins when you leave your comfort zone." But what I do know...it is true. When was the last time you left your comfort zone? My son and I are heading to Diriamba, Nicaragua on a mission trip to build houses for local villagers. The trip takes place November 2-8, 2012. Our goal is to build 12 houses in four days with 18 men from our church. This is our opportunity to give back to people less fortunate than us. What I like most about this trip is we are doing all the labor. This is not a vacation trip, nor have we allowed anytime for sightseeing. We are cutting, nailing and pouring concrete. These are the kind of trips I get excited about and I know I am making a real difference in the lives of others. I don't normally ask for assistance from people. But I know many of you truly care and want to participate. I have already paid my own way and all the other people going have paid their way as well. However, we still need to raise money for building materials and you are more than welcome to contribute. Any amount would be appreciated. All proceeds will go to the actual cost of building materials -- not to anyone personally. You have my word on that. Each house costs $2100 to build. I put some photos from a previous trip on our new website and contact information. http://www.chartyourcourse.co/nicaragua-trip/ Helping you Chart Your Course!           President and Lead Navigator Gregory P. Smith     How to Attract and Retain Your Top Talent In case you missed the webseminar, How to Attract and Retain Your Top Talent. You can download the handout on this page of my website: http://www.chartcourse.com/handouts.html Leadership Crisis on the Horizon Fortune 1000 companies are showing a renewed interest in leadership development sparked by a shortage of rising talent who will one day fill upper management roles. The trend is examined in a recent survey, "The Rising Risk of a Double-Dip Leadership Crisis: A Pulse Survey on Exploring the Increased Focus on Leadership Development." Human performance consulting firm the CARA Group Inc. conducted the survey, polling leadership, organizational development and training executives from Fortune 1000 companies. Key findings include: More than half of respondents, 62 percent, say their organizations face a leadership skills gap. A whopping 84 percent of respondents say their organizations have added leadership development programs or initiatives in the last two to three years. However, few consider these programs to be working. A mere 9 percent of respondents consider their current leadership development programs "very effective," while 56 percent describe their programs as "somewhat effective" or "ineffective." Unsurprisingly, respondents reported the skills most critical to future leaders are leading others (54 percent), managing change (43 percent) and strategic planning/vision development (40 percent). Online learning and development (66 percent) is the No. 1 way companies are leveraging technology in their leadership development programs. UPCOMING EVENTS AND CLASSES DISC Certification Training Program (Live Webseminar) Individual personality styles and preferences have a direct impact on our interpersonal relationships at home and at the workplace. People differ from each other in fundamental ways including their values, behaviors, talents, temperaments, wants and beliefs. Our DISC training programs and assessments help hire the right people, reduce conflict, improve communication and unleash team performance. Our live web based DISC training program is a popular choice for those who would prefer to avoid travel and enjoy the convenience of a webinar format. Classes are conducted in three, 90 minutes sessions. Upcoming dates: September 4, 6, 10 3:00-4:30 ET   October 9, 15, 17 3:00-4:30   November 13, 15, 19 3:00-4:30 Cost: $895 per person Click below or call for more information 800-821-2487 or 770-860-9464 http://ow.ly/6Ogw4 ASSESSMENTS TO HIRE, DEVELOP and PROMOTE GOOD PEOPLE Have you ever made a bad hiring decision? Did the person you hired turn into someone different than how he or she presented themselves during the interview? A properly designed interviewing and hiring process could have prevented the mistake and saved you time, frustration and money. Assessments provide you an unemotional evaluation of a candidate's behavior, attitude and motivations – qualities difficult to judge in an interview alone. We provide a comprehensive portfolio of pre-hiring and development assessments. Please contact us if we can provide a customized solution to your hiring and development needs. Contact us at 770-860-9464 for additional information.
	Bright Ideas Campaign   Capture hundreds of employee suggestions in a three-week campaign The Bright Ideas Campaign is a high-powered process that captures hundreds of cost-savings suggestion and ideas from your workforce during a short time period. This is a self-contained program that makes idea collection easy and effective. Learn more about how this Campaign can be customized to meet your needs. http://ow.ly/3hDjB
	Icebreakers and Teambulding Exercises - BEST SELLER How many meetings have you attended that are just the same old thing -- boring gatherings you can't wait to leave! Here is an opportunity to make your next meeting, class or team building event something dynamic and interesting. Click here
If you find our information interesting, please send it to your friends. The Navigator newsletter is received by over 35,000 subscribers in 49 countries, in addition to other websites and magazines.   Copyright 2012 by Chart Your Course International--reproduction for publication is encouraged, with the following attribution: From "Chart Your Course International," by Gregory P. Smith, Copyright 2012. (770) 860-9464  (800) 821-2487

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Gregory P. Smith
President/CEO
Chart Your Course International
2814 Hwy 212,SW
Conyers, GA 30094
770-860-9464
800-821-2487
http://www.ChartCourse.com

 

*You Cannot Just Hire Them and Forget Them | Navigator 191

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PERSONAL NOTE FROM THE LEAD NAVIGATOR   I am always amazed how one person can make a powerful difference in the success of a business and the lives of others. On a recent trip, I was staying at a large conference hotel in the heart of San Francisco. If possible, I try to avoid hotel restaurants. Most hotel food is bland, boring and overpriced to me, every hotel restaurant in the world looks the same. If you spend as much time in hotels as I do, you want to see something different, so I like to venture out and find quaint places to eat—something with personality. On this trip, I allowed myself some free time to do a little sightseeing. I stumbled across this diner called Lori’s j ust a block from my hotel. It looked like a place where the locals ate, so I popped in and took a seat. I liked it so well I ate breakfast there twice during my stay. One particular server captured my attention. His name was Humberto Ortiz. You could tell he was one of those guys who took pride in what he did. He buzzed around the diner like a lightning bug. He had an energy about him you don’t often see. The other employees respected him and he had a compelling sense of authority about him. His friendly manner made you feel important and welcome. The food was good, but the reason I came back was Humberto. He was the primary factor that transformed the restaurant from average to exceptional. How many Humberto’s do you have working for you? Have you identified your high performers? Whether you hire server s in the restaurant business or sales people for your pharmaceutical company, it all begins by identifying and hiring the RIGHT people. Research shows high performing employees out-perform their average coworkers by a huge margin. Humberto was one of those star employees. In this economy, you cannot afford to hire just average people. It is laughable to me when I see organizations who still base their hiring decisions only on a resume/job application and an interview. You have to go the extra step. You must identify the personal skills, motivations and experience needed for success in each position. It would be short-sighted of me to end here by saying the process stops once you hire exceptional employees. You can’t just hire them and then forget them. You have to develop, reward and recognize them while also providing them opportunities for growth and development. This is part of the talent management process. Top performers have more option s. If you don’t take care of them, they will be the first ones to quit. Hire good people and help them reach superstar status so that they stay with your company as long as possible. As a result, your business will be rewarded with happier, more productive employees who in turn keep customers coming back to spend more money. The quickest way to destroy your business is to surround your good people with low performing managers and coworkers. It is not rocket science, but so few businesses apply the process. Let us know if we can help you identify, hire and retain top talent for your organization. Make sure you don’t miss the How to Attract and Retain Your Top Talent webseminar coming up. Helping you Chart Your Course!           President and Lead Navigator Gregory P. Smith   UPCOMING EVENTS AND CLASSES   How to Attract and Retain Top Talent Webseminar   As the economy rebounds, organizations are seeing their most promising talent abandon ship. In a recent article that appeared in Harvard Business Review, the authors indicate:   -One in four plans on leaving within the year -One in three is not putting their entire effort in their job -One in five believe their personal goals are quite different from what the organization has planned for them -Four out of ten have little confidence in their senior leadership and coworkers   The key to success for any organization is the ability to attract and retain skilled and talented people. Those that fail to make employee retention a priority now risk losing their most talented people to the competition. This webseminar shows you how to design an effective employee retention strategy that provides a road map for not only attracting and keeping talented employees but also for motivating and engaging them to achieve a higher level of performance. This session is jam-packed with tips, ideas and easy-to-implement advice for creating a high-retention culture.   Thursday, August 23 3:00-4:00 p.m. ET   No Charge/Complimentary Limited to the first 100 people! https://www2.gotomeeting.com/register/930959722 DISC Certification Training Program (Live Webseminar) Individual personality styles and preferences have a direct impact on our interpersonal relationships at home and at the workplace. People differ from each other in fundamental ways including their values, behaviors, talents, temperaments, wants and beliefs. Our DISC training programs and assessments help hire the right people, reduce conflict, improve communication and unleash team performance. Our live web based DISC training program is a popular choice for those who would prefer to avoid travel and enjoy the convenience of a webinar format. Classes are conducted in three, 90 minutes sessions. Upcoming dates:   August 13, 16, 20 3:00-4:30 ET September 4, 6, 10 3:00-4:30 ET Cost: $895 per person Click below or call for more information 800-821-2487 or 770-860-9464 http://ow.ly/6Ogw4
	Bright Ideas Campaign   Capture hundreds of employee suggestions in a three-week campaign The Bright Ideas Campaign is a high-powered process that captures hundreds of cost-savings suggestion and ideas from your workforce during a short time period. This is a self-contained program that makes idea collection easy and effective. Learn more about how this Campaign can be customized to meet your needs. http://ow.ly/3hDjB
	Icebreakers and Teambulding Exercises - BEST SELLER How many meetings have you attended that are just the same old thing -- boring gatherings you can't wait to leave! Here is an opportunity to make your next meeting, class or team building event something dynamic and interesting. Click here
If you find our information interesting, please send it to your friends. The Navigator newsletter is received by over 35,000 subscribers in 49 countries, in addition to other websites and magazines.   Copyright 2012 by Chart Your Course International--reproduction for publication is encouraged, with the following attribution: From "Chart Your Course International," by Gregory P. Smith, Copyright 2012. (770) 860-9464  (800) 821-2487

If you no longer wish to receive communication from us:
Cancel

To update your contact information:
Update



Gregory P. Smith
President/CEO
Chart Your Course International
2814 Hwy 212,SW
Conyers, GA 30094
770-860-9464
800-821-2487
http://www.ChartCourse.com