10/16/2020

Reminder: 3 Communication Habits Good Leaders Practic Daily 😁

Creating Great Places To Work!
Virtual DISC Team Building Workshop
Save travel time and money. Our virtual training classes ensure a highly interactive workshop in a safe environment.

How to Interview and Hire Top People Each and Every Time
Ponder for a moment the last person you hired. After you selected them, did they work out as intended? Or did they turn into somebody totally unlike what you thought when you interviewed them?

The most important aspect of any business is recruiting, selecting, and retaining top people. Research shows those organizations that spend more time recruiting high-caliber people earn 22% higher return to shareholders than their industry peers.

However, most employers do a miserable job selecting people. Many companies rely on outdated and ineffective interviewing and hiring techniques. This critical responsibility sometimes gets the least emphasis.
Hiring and interviewing is both art and science. Refusing to improve this vital process will almost always guarantee you will be spending money and time hiring the wrong people. Here are several reasons why traditional techniques are inadequate:

  • The majority of applicants “exaggerate” to get a job
  • Most hiring decisions are made by intuition during the first few minutes of the interview
  • Two out of three hires prove to be a bad fit within the first year on the job
  • Most interviewers are not properly trained nor do they like to interview applicants
  • Excellent employees are misplaced and grow frustrated in jobs where they are unable to utilize their strengths

Hire the best and avoid the rest. Cisco CEO John Chambers said, “A world-class engineer with five peers can outproduce 200 regular engineers.” Instead of waiting for people to apply for jobs, top organizations spend more time looking for high-caliber people. An effective selection and interviewing process follows these five steps: Continued...

3 Communication Habits That Good Leaders Practice Daily
Communication is probably one of the most important qualities that a leader can possess. It shows that you not only can be in charge, but you also care about what others feel and think. When there is lack of communication, it leaves room for people to get confused. This can lead to unfortunate rumors and misinformation.

The people in your workplace will thrive on good communication. The business can run more efficiently and effectively when their communication with one another is strong. When people feel as though there isn’t an open line to do so, they may be afraid to speak up and voice what they are feeling or thinking.

Ways to Communicate In The Workplace

Communicating isn’t just about you talking, it is also about listening. A good leader must show respect and interest in what people are telling them. Listening to what your coworkers have to say can make them feel heard and understood.

The reason that we communicate is to inform one another, express how you are feeling, to encourage, to impact each other, and to meet expectations. Without it, things would not play out very well. Here are some ways that you as a leader can do better with this and encourage your team as well.

1.    Eye Contact
Eye contact is a very important thing when you are communicating. Body language is perceived in either a good or a bad way. Your eyes surprisingly can play a big role in your body language. Eye contact lets the person know that you are listening and care about what they are telling you.

2.    Don’t Zone Out
Spacing out during a conversation can sometimes be easy to do. When you do that you have a look on your face that happens, this look is very obvious that you are no longer paying attention to the person talking to you. When you catch yourself zoning out of a conversation, make a conscious effort to bring yourself back in.

3.    Tell Your Story
This is a way the people you work with can connect with you on a different level, it will help them to also open up. It can improve the workflow that happens. This will also give them the opportunity to open up about themselves, and help everyone one learn how to better work with one another.
~ Written for us by our associate Gary Sorrell, Sorrell Associates, LLC. Copyright protected. All rights reserved
Your HR Team Needs Ongoing Training
In today’s day and age, the workplace moves just as quickly as the world around it. One of the most efficient ways to boost engagement and retention rates among your employees is continued education. Professional development is growing more and more crucial in today’s workplace.

Why Is Ongoing Training Important?

According to a recent Gallup poll, millennial turnover due to lack of engagement costs the United States up to $30.5 billion annually. This is why taking every step possible to increase the retention rate of your employees is a sound investment for your business. Continued education not only helps your employees stay up-to-date with an ever-changing workspace, but it also leads to stronger investment in the company.

Despite the narratives against them, millennials are taking over the working world and getting them invested can make or break a company. 87% of millennials say that professional development is important in a job. They also say that continuing education is a great investment in your employees and company.

What Are the Benefits?

The more businesses invest in their employees, the better their returns. HR Magazine conducted a study that shows investing $1,500 or more per employee per year on training averages 24% higher profit margins.

These companies report higher profit margins than companies with lower yearly training investments. Here are some of the results from an American Society for Training and Development study:

  • Firms that offer comprehensive training have a 218% higher income per employee than those with less training
  • Firms that offer comprehensive training enjoy a 24% higher profit margin than those with less training
  • Those firms also generate 6% higher shareholder returns if the training expenditure per employee increased by $680

What Can Ongoing Training Do For Your Company?

  • Boost your employee's confidence – Ongoing training reassures your employees of two important things. One, the company cares about them and their success and two, they aren’t being left behind.
  • Get the most out of your investment –You’re already invested in your employees and the technology they use. Ongoing training ensures that you’re getting the most out of that investment.
  • Keeps your employees happy – Investing in your employees lets them know that you care about them. This will help with retention and prevent high turnover rates.

Invest in training your HR team, because it will help your overall company. The better they can do their job, the better the rest of the team will perform. If they know how to handle the things that come across their desk, then your employees will stay on longer.

~ Written for us by our associate Gary Sorrell, Sorrell Associates, LLC. Copyright protected. All rights reserved
Virtual Master DISC Training Program

Oct 19-23

Our Master class is now taught in a virtual mode from 10:00 am to 12:00 pm for all five days.
Online Virtual DISC Certification Training Webinar 
Includes Facilitator Materials

NEW CLASS TIMES

November 2, 4, 11, 18 (12:00 - 1:30 EST)
December 2, 9, 14, 16 (12:00 - 1:30 EST)
January 6, 13, 20, 27 (12:00 - 1:30 EST)
February 3, 10 17, 24 (12:00 - 1:30 EST)


DISC Self-Study Training Program
This DISC self-study program allows you to move at your own pace at the comfort of your home or office. This program includes online video recordings, printed materials, password protected website and a reference manual explaining the DISC language.

In addition to the DISC self-study program, we also have Driving Forces and Emotional Intelligence certifications.
Emotional Intelligence (EQ) Training & Certification 
Our emotional intelligence training program is delivered by Jennifer C. Zamecki, an Accredited Certified Professional Coach who has a wealth of knowledge and 20 + years of experience using these tools in both large global organizations & small companies. 
Thanks for Reading!
The Navigator Newsletter is the free newsletter from Greg Smith the Lead Navigator, author, speaker and organizational development consultant, along with his team of experts at Chartcourse.com. If you like it, please forward a copy to a friend. 
 
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